View job listing
Apply to Multifunctional Field Technical Support (MFTS) Specialist/FSR
Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.
RSC2 is currently looking for a Multifunctional Field Technical Support (MFTS) Specialist (Mid) to join our growing team in OCONUS - Germany!
Responsibilities:
Employment Type: Full-time, Salary-Exempt
Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!
We are an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at careers@rsc2.com.
Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $64,924 - $154,435 (annualized USD). The estimate displayed represents the typical total compensation range for this position. This position is contingent upon contract award and government funding.
RSC2 is currently looking for a Multifunctional Field Technical Support (MFTS) Specialist (Mid) to join our growing team in OCONUS - Germany!
Responsibilities:
- Installs and configures customer devices at various locations, which can include both mobile and static systems.
- Performs routine maintenance, troubleshoots, and repairs biometric hardware and software to ensure systems are functioning optimally.
- Provides ongoing technical support and training to users on how to operate the biometric equipment effectively.
- Assist with the collection, processing, and management of biometric data, ensuring data quality and compliance with all relevant standards and regulations.
- Maintain detailed and accurate records of all installations, maintenance activities, and repairs performed.
- Travel to various installations and field locations as required to perform duties.
- Active Secret Clearance
- Education: Bachelor’s Degree in a relevant discipline
- Experience:
- Five (5) years of relevant experience providing technical support.
- Two (2) additional years of relevant experience may be substituted for education requirements.
- Experience with the Army's Total Package Fielding (TPF) process including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support.
- Experience with installing, maintaining, and repairing electronic and mechanical systems.
- Proficient in data entry and operating Android and Windows systems.
- Knowledge of databases and networking.
- Familiarity with biometric technologies such as fingerprint, iris, facial, and voice.
Employment Type: Full-time, Salary-Exempt
Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!
We are an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at careers@rsc2.com.
Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $64,924 - $154,435 (annualized USD). The estimate displayed represents the typical total compensation range for this position. This position is contingent upon contract award and government funding.