Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.
We are looking for Network Administrators to join our growing company! This position supports the 6th Medical Group (6 MDG) at MacDill AFB, FL. Works closely with the product manager, functional support, and IPT(s) to accomplish product goals. Must have demonstrated extensive knowledge, competencies, technical skills, and abilities to support the configuration, maintenance and operations of network infrastructure and functional systems components, hardware and software on a large Military Treatment Facility campus. Provides expert support, analysis, and research on exceptionally complex problems including technical direction, interpretation, and alternative solutions. Duties:
Install, configure and manage switches, routers, wireless access points and other network infrastructure equipment. The contractor shall maintain and update routing tables, operating systems, security patches, and upgrades ensuring 99% network up-time during normal business hours.
Manage and control network Internet Protocol ranges and scopes.
Provide technical guidance for directing and monitoring information systems operations.
Design, test, install, document and support network systems, including LAN/MAN/WAN systems.
Compile and maintain records, reports and change management logs concerning network maintenance.
Troubleshoot network performance issues. Analyze network traffic and provide capacity planning solutions.
Monitor and respond to facility hardware and software problems. Interface with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Elevate issues to the government lead for support at a Program Management Office level.
Perform system-level design and configuration of products including determination of hardware, operating system and other platform specifications.
Plan large-scale systems projects through vendor comparison and cost studies.
Perform a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including, hardware, software, budgetary, and support facilities and/or equipment.
Provide quality assurance review and the evaluation of new and existing software products.
Perform network and systems operations activities, including computer and telecommunications/communications operations, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or strategy and operations.
Provide input to government lead on policy level discussions regarding standards and budget constraints.
Perform complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
Respond and monitor priority requests and critical outages effecting hardware, software, or network problems within 15 minutes of identification. Will resolve priority requests and critical outages within 2 hours, priority workorders within 1 duty day and routine workorders within 3 duty days.
Provide routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
Utilize software and hardware tools to identify and diagnose complex problems and factors affecting network performance.
Troubleshoot network systems when necessary and makes improvements to the network.
Manage physical and virtual servers, performs log analysis, error detection, fault correction, backups, restores, startup and shutdown of systems as required. Build, configure, patch and upgrade servers, operating systems and applications.
Develop and maintain daily, weekly and monthly scheduled network component and Functional System backups. Restore data to support systems and data recovery due to hardware, software or user error.
Control and monitor user access to access to the 6 MDG computing environment.
Add, delete, and modify user access to network resources. Manage account profiles, permissions and access to resources.
Support connectivity of other systems to networks and troubleshoot connectivity problems.
Test and integrate system modifications and upgrades to ensure compatibility.
Maintain and monitor system resource utilization (disk configuration, available storage, memory, central processing units) and recommend changes to improve performance.
Perform system evaluations and certifications as required.
Maintain compliance with all applicable Maintenance Task Orders, Computer Emergency Response Team notifications, Security Technical Implementation Guidance instructions and Time Compliance Network Orders. Ensure an average monthly vulnerability index of no more than “3” for each network infrastructure component, functional server, system as measured by ACAS or downward directed measurement tool.
Perform operating system and application upgrades and security patches after 6 MDG duty hours so as not to cause disruption to the delivery of healthcare.
Perform daily on-site status assessments of all responsible network infrastructure components and functional systems health and operability prior to the start of the 6 MDG duty day (0700). Troubleshoot and make appropriate notifications and assistance requests (i.e., workorder) for network infrastructure components and functional systems in a degraded state following 6 MDG directions and processes.
Utilize the MTF’s automated management tools (DHA ServiceNow & AFNET Remedy) to record, troubleshoot, refer, solve and close customer requests for assistance.
Bachelor’s Degree and two (1) years of applicable experience preferably in a DoD program office or similar organization.
DoD 8570 IAT Level II Certifications
CompTIA Security+ CE (or equivalent IAT II Baseline Certification)
Cisco Certified Network Associate (CCNA)
DoD NACLC Clearance is required.
Must be a US Citizen
Work Location: MacDill AFB, FL Employment Type: Full-time, Salary-Exempt Benefits Package: We offer a top tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. This position is contingent upon contract award and funding.